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pages.HELP

<p><img class="img-responsive" src="uploads/documents/KS-Service-Drone.jpg" width="70%" /></p>
<h2 style="font-family: inherit; color: inherit;" data-section-id="1uj1ard" data-start="95" data-end="120"><span role="text"><strong data-start="98" data-end="118">About Liftkongen</strong></span></h2>
<p style="font-family: inherit; color: inherit;" data-start="122" data-end="424">Liftkongen.no offers reliable rental of lifts, machinery, and equipment for both private customers and businesses. Our fleet ranges from compact track-mounted lifts to large all-terrain scissor lifts, compressors, generators, and work trailers &ndash; with flexible delivery options tailored to your needs.</p>
<p style="font-family: inherit; color: inherit;" data-start="426" data-end="675">Our goal is to make renting professional equipment simple and safe, whether you are working on a construction site, cabin, farm, or in confined spaces. All our machines are regularly inspected and maintained to ensure reliability and high quality.</p>
<p style="font-family: inherit; color: inherit;" data-start="677" data-end="702">At Liftkongen, you get:</p>
<ul style="font-family: inherit; color: inherit;" data-start="703" data-end="975">
<li data-section-id="j5wjci" data-start="703" data-end="808"><strong data-start="705" data-end="732">Flexible rental options</strong> &ndash; pick up yourself or have equipment delivered to your home or work site.</li>
<li data-section-id="10an11w" data-start="809" data-end="889"><strong data-start="811" data-end="834">Membership benefits</strong> &ndash; discounts and special offers for frequent renters.</li>
<li data-section-id="z4yuty" data-start="890" data-end="975"><strong data-start="892" data-end="922">Expert guidance and safety</strong> &ndash; instructions and support for safe equipment use.</li>
</ul>
<p style="font-family: inherit; color: inherit;" data-start="977" data-end="1115">Liftkongen.no is your partner for professional, safe, and efficient equipment rental, with a focus on service, quality, and reliability.</p>
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<p>&nbsp;</p>
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Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

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<h1>Contact us</h1>

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<p style="font-family: inherit; color: inherit;">Renting is simple, safe, and smart &mdash; but new to many, so it&rsquo;s natural to have questions. Below you&rsquo;ll find answers to the most common questions. Please contact us if you have further questions or feedback.</p>
<ul style="font-family: inherit; color: inherit;">
<li>Equipment and lock code: Included in the order confirmation you receive by email.</li>
<li>User manuals: Available on the product page of the website.</li>
<li>Training: Can be booked as an add-on; we provide a short 5&ndash;10 minute walkthrough.</li>
<li>Storage: Equipment is stored in a plastic hall at Evjemoen (Infanterivegen 22, 4735 Evje).</li>
<li>Training, transport, and pick-up assistance: Available only on weekdays from 08:00 to 15:00.</li>
<li>Assistance with lift setup, reversing, and transport: Available for a small additional fee.</li>
</ul>

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

<p style="font-family: inherit; color: inherit;">Privacy Notice &mdash; KS‑MASKINER AS (Liftkongen)</p>
<p style="font-family: inherit; color: inherit;">KS‑MASKINER AS (hereinafter &ldquo;Liftkongen&rdquo;) wants you as a user to be confident that we safeguard your privacy and process personal data in accordance with applicable law.</p>
<p style="font-family: inherit; color: inherit;">Data controller <br />KS‑MASKINER AS (Liftkongen) <br />Address: Infanterivegen 22, 4735 Evje, Norway <br />Phone: +47 90 87 83 15 <br />Email: kristian.stray@outlook.com <br />Company reg. no.: 929 855 604 MVA</p>
<p style="font-family: inherit; color: inherit;">Personal data we process <br />To use our online booking service you must provide your name, address, phone number and email. When you place an order we also store information about the rental period, equipment reserved/ordered and rental times. To use the service you must be at least 18 years old; we request year of birth for verification. We also retain order history linked to your account.</p>
<p style="font-family: inherit; color: inherit;">Purpose and legal basis <br />Personal data is used to:<br />- administer bookings and perform rental agreements; <br />- handle payments, deposits, refunds and any claims for damage or late return; and <br />- communicate with you about orders, service and support.</p>
<p style="font-family: inherit; color: inherit;">Processing is necessary to perform the contract with you (Art. 6(1)(b) GDPR) and to pursue our legitimate interests where applicable (Art. 6(1)(f) GDPR).</p>
<p style="font-family: inherit; color: inherit;">Payment information and third‑party processing <br />We do not store card details; payments are processed by Nets/DIBS (PCI‑certified). Transaction data related to orders is stored in our accounting and order management systems. The online booking system is provided by a third‑party supplier, and some data may be processed by service providers (hosting, payment processor, email/services). We do not disclose personal data to other parties for marketing purposes without your consent.</p>
<p style="font-family: inherit; color: inherit;">Automatically collected information and third‑party data <br />We may collect technical information when you use the service (e.g. device type, browser, IP address, location data if enabled, and cookies). Usage information (which equipment you rent, preferences, etc.) may be supplemented with information from third‑party sources where relevant.</p>
<p style="font-family: inherit; color: inherit;">Cookies and similar technologies <br />We use cookies to improve the user experience, remember rental dates and available equipment, and cache data such as prices and availability. Some cookies are necessary for the service to function; others are used for analytics and enhanced functionality. You can manage or block cookies via your browser settings, but some features may then be limited.</p>
<p style="font-family: inherit; color: inherit;">Storage period and your rights <br />Personal data is retained while you are a registered user and for as long as necessary to fulfill the purposes above, including statutory accounting and warranty retention periods. You have the right to access, correct and delete your personal data, and to request restriction of processing, object to processing and request data portability where applicable. Requests regarding these rights should be sent to kristian.stray@outlook.com.</p>
<p style="font-family: inherit; color: inherit;">Deletion and deactivation <br />If you request removal from our systems, we will delete or anonymize personal data where possible and in accordance with statutory retention obligations. After deletion you will no longer be able to use the service without re‑registering.</p>
<p style="font-family: inherit; color: inherit;">Security measures <br />We have implemented technical and organizational measures to protect personal data against unauthorized access, alteration or deletion. Internal access is limited to employees and suppliers who need the data to perform their tasks.</p>
<p style="font-family: inherit; color: inherit;">Transfers outside the EEA <br />When using third‑party services, data may be processed outside the EEA. Such transfers occur only where an adequate level of protection exists (e.g. EU Commission standard contractual clauses) or another lawful basis is in place.</p>
<p style="font-family: inherit; color: inherit;">Changes to this privacy notice <br />We may update this notice. Material changes will be published on this page. Last updated: 03/22/2026.</p>
<p style="font-family: inherit; color: inherit;">Contact and complaint rights <br />Questions about privacy and exercising your rights should be sent to: kristian.stray@outlook.com or +47 90 87 83 15. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe our processing violates applicable law.</p>

Choose the product station closest to you. Book and pay online. Done.

<h1 style="font-family: inherit; color: inherit;" data-section-id="xwmww0" data-start="81" data-end="129"><span role="text"><strong data-start="83" data-end="129">Rental Terms &mdash; KS‑MASKINER AS (Liftkongen)</strong></span></h1>
<h3 style="font-family: inherit; color: inherit;" data-section-id="1u8c8oj" data-start="131" data-end="147"><span role="text"><strong data-start="135" data-end="147">1. Scope</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="148" data-end="438">These terms apply to the rental of equipment from KS‑MASKINER AS (hereafter &ldquo;Lessor&rdquo;) via liftkongen.no. The agreement is concluded between the Lessor and the Renter upon ordering or written acceptance. The order confirmation specifies the rental period, price, and any additional services.</p>
<hr style="font-family: inherit; color: inherit;" data-start="440" data-end="443" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="19sx01x" data-start="445" data-end="476"><span role="text"><strong data-start="449" data-end="476">2. Ordering and Payment</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="477" data-end="696">Orders are confirmed upon payment or written acceptance. Payment is made by card (Visa/Mastercard) or another specified payment method. The Lessor may require prepayment and reserves the right to perform a credit check.</p>
<hr style="font-family: inherit; color: inherit;" data-start="698" data-end="701" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1trinjf" data-start="703" data-end="721"><span role="text"><strong data-start="707" data-end="721">3. Deposit</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="722" data-end="1024">The Lessor may place a hold or pre-authorization on the Renter&rsquo;s payment card. The deposit will be released within 14 days after correct and damage-free return, minus any claims for damage, cleaning, missing parts, or unpaid rental. Exact amounts and conditions are specified in the order confirmation.</p>
<hr style="font-family: inherit; color: inherit;" data-start="1026" data-end="1029" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1ghxyr0" data-start="1031" data-end="1075"><span role="text"><strong data-start="1035" data-end="1075">4. Rental Period, Pickup, and Return</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="1076" data-end="1393">The rental period starts at pickup or the first day of delivery and ends upon return. Late returns are billed as a full day according to the price list in the order confirmation, plus any additional fees. Equipment must be returned to the agreed location and time in the same condition as at pickup, normally cleaned.</p>
<hr style="font-family: inherit; color: inherit;" data-start="1395" data-end="1398" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1kaqi7o" data-start="1400" data-end="1435"><span role="text"><strong data-start="1404" data-end="1435">5. Cancellation and Changes</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="1436" data-end="1607">Cancellations or changes must be made in writing. Cancellation and change fees follow the order confirmation. Short-notice cancellations may result in full rental charges.</p>
<hr style="font-family: inherit; color: inherit;" data-start="1609" data-end="1612" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="t4yhqx" data-start="1614" data-end="1659"><span role="text"><strong data-start="1618" data-end="1659">6. Operator Requirements and Training</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="1660" data-end="2050">Certain machines require a certified operator (e.g., lift license, forklift license). Requirements are specified in the product description or order confirmation.<br data-start="1822" data-end="1825" />The Renter is responsible for ensuring that operators have the necessary qualifications. The Lessor can provide training/introductory instruction for an additional fee &mdash; lack of training increases the Renter&rsquo;s responsibility.</p>
<hr style="font-family: inherit; color: inherit;" data-start="2052" data-end="2055" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="297bed" data-start="2057" data-end="2105"><span role="text"><strong data-start="2061" data-end="2105">7. Handover Inspection and Documentation</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="2106" data-end="2302">Upon delivery, a handover inspection with a checklist is conducted. The Renter must sign and may take photos of the equipment. Any pre-existing damages must be documented in the handover protocol.</p>
<hr style="font-family: inherit; color: inherit;" data-start="2304" data-end="2307" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="u5tpox" data-start="2309" data-end="2355"><span role="text"><strong data-start="2313" data-end="2355">8. Usage Restrictions and Prohibitions</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="2356" data-end="2574">Equipment must not be modified or used for unintended purposes. Subletting is not allowed without written consent.<br data-start="2470" data-end="2473" />Use in explosive, corrosive, or other hazardous environments without explicit approval is prohibited.</p>
<hr style="font-family: inherit; color: inherit;" data-start="2576" data-end="2579" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="10gegn5" data-start="2581" data-end="2619"><span role="text"><strong data-start="2585" data-end="2619">9. Fuel, Batteries, and Return</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="2620" data-end="2922">Fuel-powered equipment must be returned with the same fuel level as at delivery unless otherwise agreed. Missing fuel will be charged according to current rates.<br data-start="2781" data-end="2784" />Batteries must be charged according to instructions. Incorrect charging or damage due to improper handling is the Renter&rsquo;s responsibility.</p>
<hr style="font-family: inherit; color: inherit;" data-start="2924" data-end="2927" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="14vcjdx" data-start="2929" data-end="2976"><span role="text"><strong data-start="2933" data-end="2976">10. Hour/Kilometer Tracking and Overuse</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="2977" data-end="3199">If there is an agreement on limited operating hours or mileage, any excess will be billed according to the order confirmation. Unauthorized overuse may result in additional charges and, in severe cases, rental termination.</p>
<hr style="font-family: inherit; color: inherit;" data-start="3201" data-end="3204" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1qdl6f8" data-start="3206" data-end="3260"><span role="text"><strong data-start="3210" data-end="3260">11. Use, Maintenance, and Duties During Rental</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="3261" data-end="3928">The Renter must use equipment responsibly, following the manual and applicable laws and regulations.<br data-start="3361" data-end="3364" />The Renter is responsible for routine daily and weekly checks and maintenance that normally occurs during the rental period (e.g., visual inspection, lubrication, fluid levels, hose inspection, tire pressure, locks, and safety devices). Routine checks must be documented upon request.<br data-start="3648" data-end="3651" />For service needs during rental, the Renter must contact the Lessor before performing repairs, unless immediate action is necessary for safety.<br data-start="3794" data-end="3797" />The Renter is responsible for loss, damage, or theft caused by negligence or misuse. Normal wear and tear is not considered damage.</p>
<hr style="font-family: inherit; color: inherit;" data-start="3930" data-end="3933" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1qpx3gf" data-start="3935" data-end="3971"><span role="text"><strong data-start="3939" data-end="3971">12. Insurance and Deductible</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="3972" data-end="4140">Full coverage applies only if the Renter has actively selected and paid for the Lessor&rsquo;s insurance package. If the insurance package is chosen, the following applies:</p>
<ul style="font-family: inherit; color: inherit;" data-start="4141" data-end="4584">
<li data-section-id="jib50r" data-start="4141" data-end="4231">Full coverage is provided for damages, theft, and total loss during the rental period.</li>
<li data-section-id="61uhcs" data-start="4232" data-end="4368">Deductible per incident is NOK 10,000. The deductible may be charged to the Renter&rsquo;s card immediately or upon the end of the rental.</li>
<li data-section-id="jidfmj" data-start="4369" data-end="4584">Insurance does not cover gross negligence, damages during transport/towing (loading, unloading, or transport), or violations of securing/loading rules. In such cases, the Renter is fully financially responsible.</li>
</ul>
<p style="font-family: inherit; color: inherit;" data-start="4586" data-end="4810">If no insurance package is chosen, the Renter is fully financially responsible for all damages, theft, or loss of the rental equipment, up to the full value of the item, including repair costs, compensation, and lost rental.</p>
<p style="font-family: inherit; color: inherit;" data-start="4812" data-end="5006"><strong data-start="4812" data-end="4856">Short text for checkout/product display:</strong> Optional full coverage &mdash; deductible NOK 10,000. Only applies if selected. Without insurance, the customer is fully liable for damage, theft, or loss.</p>
<hr style="font-family: inherit; color: inherit;" data-start="5008" data-end="5011" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="883efz" data-start="5013" data-end="5078"><span role="text"><strong data-start="5017" data-end="5078">13. Responsibility for Transport, Driver, and Tow Vehicle</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="5079" data-end="5572">The Renter is responsible for ensuring that the chosen tow vehicle/trailer is legally approved for towing the equipment (permissible trailer weight, hitch type, technical capacity, etc.).<br data-start="5266" data-end="5269" />The Renter guarantees that the driver has a valid license for the vehicle and trailer according to applicable traffic laws.<br data-start="5392" data-end="5395" />The Renter must comply with all traffic rules during transport and take necessary safety measures in case of hazard, damage, or inspection. Failure may result in full liability.</p>
<hr style="font-family: inherit; color: inherit;" data-start="5574" data-end="5577" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="gognba" data-start="5579" data-end="5596"><span role="text"><strong data-start="5583" data-end="5596">14. Theft</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="5597" data-end="5877">In case of theft, the Renter must immediately report the incident to the police and the Lessor, providing a copy of the police report.<br data-start="5731" data-end="5734" />The Lessor may require proof of proper storage and security. Lack of documentation may result in full liability even if insurance is purchased.</p>
<hr style="font-family: inherit; color: inherit;" data-start="5879" data-end="5882" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="f4j31s" data-start="5884" data-end="5917"><span role="text"><strong data-start="5888" data-end="5917">15. Damage and Complaints</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="5918" data-end="6178">Any faults or defects must be reported immediately. The Lessor will remedy faults at its discretion or replace equipment if appropriate.<br data-start="6054" data-end="6057" />Complaints must be submitted within a reasonable time after discovery. The Lessor is not responsible for indirect losses.</p>
<hr style="font-family: inherit; color: inherit;" data-start="6180" data-end="6183" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1hj3ds2" data-start="6185" data-end="6224"><span role="text"><strong data-start="6189" data-end="6224">16. Deposit Handling and Claims</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="6225" data-end="6422">The Lessor may charge the Renter&rsquo;s card for costs related to damage, cleaning, missing parts, unpaid rental, or deductible per insurance terms. The Renter may document and submit any counterclaims.</p>
<hr style="font-family: inherit; color: inherit;" data-start="6424" data-end="6427" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1db37zs" data-start="6429" data-end="6469"><span role="text"><strong data-start="6433" data-end="6469">17. Cleaning and Additional Work</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="6470" data-end="6639">Equipment must be returned normally cleaned. Excessively dirty or contaminated units may incur cleaning fees or additional preparation costs according to the price list.</p>
<hr style="font-family: inherit; color: inherit;" data-start="6641" data-end="6644" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="azf21z" data-start="6646" data-end="6681"><span role="text"><strong data-start="6650" data-end="6681">18. Limitation of Liability</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="6682" data-end="6832">The Lessor is not liable for indirect losses, lost profit, or consequential damages. Liability is otherwise governed by Norwegian law and these terms.</p>
<hr style="font-family: inherit; color: inherit;" data-start="6834" data-end="6837" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="qurjfg" data-start="6839" data-end="6864"><span role="text"><strong data-start="6843" data-end="6864">19. Force Majeure</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="6865" data-end="7038">A party is exempt from liability for events beyond its control, such as war, strike, natural disasters, government orders, or other unforeseen events preventing fulfillment.</p>
<hr style="font-family: inherit; color: inherit;" data-start="7040" data-end="7043" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="3g8axx" data-start="7045" data-end="7082"><span role="text"><strong data-start="7049" data-end="7082">20. Sanctions and Termination</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="7083" data-end="7268">The Lessor may recall equipment and terminate the agreement in case of material breach, non-payment, or safety concerns. Costs for recovery and lost rental may be charged to the Renter.</p>
<hr style="font-family: inherit; color: inherit;" data-start="7270" data-end="7273" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1dlxej5" data-start="7275" data-end="7312"><span role="text"><strong data-start="7279" data-end="7312">21. Documentation and Logging</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="7313" data-end="7478">The Lessor may require logs, operating hours, or other documentation for extended rentals. Photos from delivery and return may be used as evidence in case of claims.</p>
<hr style="font-family: inherit; color: inherit;" data-start="7480" data-end="7483" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="1v5rwps" data-start="7485" data-end="7510"><span role="text"><strong data-start="7489" data-end="7510">22. Personal Data</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="7511" data-end="7677">The Lessor processes personal data for order management, payment, and contact purposes in accordance with applicable privacy laws. See our privacy policy for details.</p>
<hr style="font-family: inherit; color: inherit;" data-start="7679" data-end="7682" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="hia5dm" data-start="7684" data-end="7726"><span role="text"><strong data-start="7688" data-end="7726">23. Governing Law and Jurisdiction</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="7727" data-end="7883">The agreement is governed by Norwegian law. Disputes should be settled amicably; otherwise, the jurisdiction is Oslo District Court unless otherwise agreed.</p>
<hr style="font-family: inherit; color: inherit;" data-start="7885" data-end="7888" />
<h3 style="font-family: inherit; color: inherit;" data-section-id="vdqj42" data-start="7890" data-end="7921"><span role="text"><strong data-start="7894" data-end="7921">24. Contact Information</strong></span></h3>
<p style="font-family: inherit; color: inherit;" data-start="7922" data-end="8090"><strong data-start="7922" data-end="7953">KS‑MASKINER AS (Liftkongen)</strong><br data-start="7953" data-end="7956" />Address: Infanterivegen 22, 4735 Evje, Norway<br data-start="8001" data-end="8004" />Phone: +47 90 87 83 15<br data-start="8026" data-end="8029" />Email: <a class="decorated-link cursor-pointer" rel="noopener" data-start="8036" data-end="8062">kristian.stray@outlook.com</a><br data-start="8062" data-end="8065" />Org.nr: 929 855 604 MVA</p>
<p style="font-family: inherit; color: inherit;" data-start="8092" data-end="8206"><em data-start="8092" data-end="8119">Last updated: 03/22/2026.</em> For questions regarding these terms, contact us via the email or phone listed above.</p>

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

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